Contact & Pneus Online FAQ

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Are tyres purchased online new and guaranteed?

Yes, we sell only new tyres that carry the same manufacturer guarantee as tyres sold by tyre manufacturers and autocentres.
Tyres sold on our website have been stored since they left the factory, no more than three years ago. We do not sell remould or second hand tires. You didn't find the answer to your question? Contact us
Can I order complete wheels already fitted and balanced ?

Our site offers you summer or winter tyres fitted on alloy or steel rims, you just need to click on "complete wheels", to select your vehicle and to let yourself be guided.
Be careful, the complete wheels being a tailor made product, according to law, no return (neither refund) will be taken in account, even if the parcel has been refused, unless the received product doesn't match the order, or if the product has a manufacturing defect. You didn't find the answer to your question? Contact us
Are the bolts delivered with the wheels?

Alloy rims: the bolts are delivered with the product,but not in the case that the original bolts can be used.

Steel rims: there are no bolts delivered because the original bolts can be used. You didn't find the answer to your question? Contact us
Do I have to do adjustments after the fitting ?

There is no adjustment needed after fitting. But we advice you to check the geometry of the car regularly. You didn't find the answer to your question? Contact us

The availibility of the products

Are the tyres displayed on the site in stock?

All tyres displayed on the site are in stock. If the chosen tyres are not displayed, it means they are not available. You didn't find the answer to your question? Contact us
Is it possible to order a tyre which is not in stock?

No, we cannot order tyres that are not in stock.
You can be automatically informed of the availibility of a tyre thanks to the email alert that you will find at the bottom of the result page when looking up for a reference. You didn't find the answer to your question? Contact us

The prices of the products

Does the price of the tyre indicated on the website include the price of fitting in your partner fitting center?

No it does not. You will need to pay the fitting directly to the garage.
The partner fitting centers are independent from Pneus Online website. You didn't find the answer to your question? Contact us

Technical information about tyres, wheels and other products

Which tyre can I fit on my vehicle?

You must respect the structure, the dimension, the load and speed indexes recommended by your vehicle manufacturer. In case of doubt, you can consult the technical documentation of your vehicle, ask your garage or read this information on the side of your tyre. More info: pro.tyres-pneus-online.ie/reading-tyre-markings-advice.html You didn't find the answer to your question? Contact us
Can I mount a tyre with load or speed index different than the one recommended for my vehicle?

Yes, only if they are higher than the one recommended by the manufacturer and tyres fitted on the same axle must be strictly identical (same brand, model, load and speed indexes). You didn't find the answer to your question? Contact us
Summer tyre vs winter tyre

For our advices, click on: pro.tyres-pneus-online.ie/tyre-technical-advice.html You didn't find the answer to your question? Contact us
How do I have to do to fit my complete wheels?

For our advices,follow this link: {{{REMPLACEMENT_REP_77_1}}} You didn't find the answer to your question? Contact us
Is it possible to know the production year (DOT) of the tyres shipped with my order?

PNEUS ONLINE cannot indicate the production year of the tyres for an order in particular. All our tyres are new and from recent production. PNEUS ONLINE will indicate the production year on the site and on the customer's invoice for each tyre older than 3 years old. You didn't find the answer to your question? Contact us